For over 150 years, PNC has grown into one of America’s most respected banks, because we’re committed to helping customers and employees reach their goals. You can depend on PNC to provide the training you need, along with an inclusive culture that recognizes your talent, values diversity and cares about social responsibility. Working with us means having an opportunity you can feel good about, with a Fortune 200 company that’s been selected as a “Great Place To Work” by Gallup.
As a Customer Service Associate reporting to the Branch Manager, you will be an essential part of the customer experience in the branch.
Each day will be different, but you will always enjoy a high level of customer contact. Whether on the teller line, or at the sales and service desk, you will focus on exceeding expectations with your product knowledge, cash handling experience and service training. Ideal candidates will have:
A High School diploma or equivalent
At least 6 months of cash handling experience
A minimum of 1 year of customer service experience in a financial services, sales or retail industry is preferred
Strong multi-tasking, interpersonal and communication skills ( both written & verbal), and a professional manner
Computer skills to include Windows-based applications
Ability to work evenings and weekends, depending on branch needs
Ability to lift heavy coin, as well as stand on feet for long periods of time
Prior experience in being evaluated/surveyed by customers is preferred
As an industry leader, we are committed to investing in resources that set us apart from our competition. For you, this means working for a company who provides excellent technology, call desk support and training tools. You will enjoy the prestige and security offered by a large company—with the manageability of a community bank atmosphere. Most of all, you will work with a company that values and recognizes how diversity and inclusion contribute to our success.
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